Emerge XP

Senior Account Manager, Exhibits, Remote

Senior Account Manager, Exhibits, Remote

Salary: $80K-$90K + Commission
Location: Remote
Type: Full-Time Remote
Position: Senior Account Manager

Emerge XP is partnering with an established, full-service exhibit and experiential marketing organization to recruit a Senior Account Manager who knows what it takes to move complex trade show programs from planning to flawless execution. Great exhibit programs require more than strong creative and production teams. They require someone who can see the entire picture, anticipate what is coming, and keep clients, Account Executives, vendors, and internal teams moving in the same direction. This is a senior-level opportunity for an experienced exhibit industry professional who understands the moving parts behind custom trade show exhibits, branded environments, rental programs, and live event activations. You'll partner closely with Account Executives, managing projects from activation through post-show closeout while keeping a sharp eye on timelines, budgets, logistics, and the client experience.

Why This Role

You'll be trusted with complex, high-volume exhibit programs, including domestic and international projects that require sound judgment, decisive action, and strong industry knowledge. This is an opportunity to bring the full depth of your experience to the table. You'll have meaningful responsibility across project execution, work closely with multiple departments, and serve as a resource to other Account Managers. For someone who genuinely enjoys the complexity of the exhibit business and takes pride in making  projects look effortless, this is a role where your expertise will make a difference.

Responsibilities

  • Partner with Account Executives throughout the sales, planning, and project execution
  • Manage multiple custom exhibit, rental, and trade show projects simultaneously, from activation through post-show closeout
  • Develop and maintain project schedules, deliverables, approvals, and internal deadlines
  • Prepare service estimates, coordinate proposals, and support accurate project budgeting
  • Research trade show requirements, venue regulations, exhibitor deadlines, and show management guidelines
  • Coordinate show services, including installation and dismantle labor, electrical, rigging, material handling, internet, and related services
  • Manage domestic and international project requirements, working with show partners, vendors, and service providers across markets
  • Lead internal project kickoff meetings, communicate responsibilities, and ensure teams have the information needed to execute
  • Coordinate with design, project management, production, warehouse, graphics, and installation teams to keep projects moving.
  • Manage vendor relationships, pricing, purchase orders, service arrangements, and delivery expectations
  • Maintain accurate project documentation, client inventory records, approvals, and production information
  • Identify potential challenges early, communicate solutions, and protect project schedules, scope, and budgets
  • Manage change orders and ensure adjustments are clearly communicated and account for them financially
  • Support I & D teams with complete show-site documentation and project information
  • Oversee post-show reconciliation, job costing, billable overages, and project closeout
  • Support the development of junior and mid-level Account Managers

Requirements

  • 5+ years of account management, client services, or project management experience within the trade show exhibit, experiential marketing, or live events industry
  • Strong working knowledge of custom exhibit production, rental programs, show services, and installation and dismantle processes
  • Experience independently managing complex exhibit programs with multiple projects, stakeholders, and deadlines
  • Familiarity with international trade show coordination, international vendors, and overseas exhibition requirements is highly valued
  • Strong understanding of service estimating, project budgets, change orders, vendor management, and post-show financial reconciliation
  • Exceptional organizational skills and the ability to manage competing priorities without sacrificing accuracy or follow-through
  • Confident, polished communication skills with the ability to work effectively with clients, Account Executives, production teams, and external partners
  • A proactive approach to problem-solving, with the judgment to make timely decisions and escalate issues appropriately
  • Proficiency with Microsoft Office and project management systems, with the ability to learn new technology quickly
  • A collaborative mindset, strong sense of accountability, and the ability to remain composed when schedules become demanding
  • Flexibility to accommodate trade show deadlines and event schedules as needed

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